our services
How can our jam
help your business?
You know you need business support, but you aren't sure where to start or what to delegate. We offer a range of essential solutions to help streamline your business operations and elevate your brand presence.
Our carefully crafted services are designed to cater to your day-to-day administrative needs, social media management, administration coaching and mentoring, and administration consulting.
At EA Studio, we appreciate the importance of flexibility and adaptability. If you have a specific service in mind that isn't listed, we encourage you to get in touch. We love working on new projects and collaborating with new clients to provide tailored solutions to meet your unique needs.
.png)
Day-to-Day Admin
aka: the things that no one likes to do but if they don't get done, no one knows what to do or what they are doing.
In today's fast-paced business world, efficient administrative support is in high demand. Despite being less glamorous, admin tasks are crucial for success, keeping operations running smoothly and ensuring everyone stays on track. We specialise in top-notch admin support services, handling all those essential but often overlooked administrative tasks. With our expert attention to detail, we take care of the nitty-gritty so you and your team can focus on driving growth, innovation, and achieving business milestones.
Communication
-
Email management
-
Drafting and proofreading
-
Customer newsletters
Tasks & Projects
-
Task planning, tracking, and follow-ups
-
Project management assistance
-
Team collaboration and coordination
Calendar & Schedules
-
Appointment scheduling and reminders
-
Coordination of meetings and conferences
-
Travel arrangement and itinerary planning
Research
-
Internet research on various topics
-
Market research and competitor analysis
-
Gathering information for reports
Data & Filing
-
Data entry and database maintenance
-
File & document management
-
Spreadsheet and report management
Customer Support
-
Responding to customer inquiries
-
Managing customer feedback and reviews
-
Basic accounts support & invoicing
All Things Social Media
aka: the things people think they like doing, and tell people they like doing, but in all honesty they despise it and really do not know what is going on.
Social media has become an essential part of any successful business marketing strategy. It provides a powerful platform to connect with customers, increase brand awareness, and drive engagement. However, effectively managing social media accounts can be time-consuming and require specialised expertise. At EA Studio, we understand the importance of social media management and the impact it can have on your business. We offer comprehensive social media management services to help you effectively navigate the ever-changing social landscape. From content creation and scheduling to engagement and analytics, we handle every aspect of managing your social media presence.
Social Media Strategy
-
​​Social media strategy creation
-
Competitor analysis & industry research
-
Content calendar planning
Advertising
-
Tracking and analysing metrics and KPIs
-
Providing insights based on data analysis
-
Monitoring trends and adjusting strategies
Content Creation
-
​Writing engaging and relevant content
-
Designing graphics and visual assets
-
Scheduling and publishing posts
Influencer Collaboration
-
Identifying influencers and ambassadors
-
Managing collaboration content
-
Managing influencer partnerships
Community Engagement
-
Responding to comments & messages
-
Community monitoring and management
-
Encouraging user-generated content
Reputation Management
-
Addressing customer feedback and reviews
-
Handling crisis situations
-
Strategies to enhance brand reputation
The Admin "Whisperer"
aka: you run your business, and you run it well but you are leaving the training of your new receptionist or administrator to the one with a foot out the door or the one who already has too much on their plate.
The first interaction with a business can leave a lasting impression so it's vital to have staff who are well-trained and capable of delivering exceptional service.
At EA Studio, we understand the importance of offering comprehensive administration mentoring and coaching. We know that new hires may need a little extra support to shine in their roles and make a valuable contribution to your business's success. With our expertise in administration support, we provide personalised mentoring and coaching programs designed to equip your receptionists and administrators with the skills they need to thrive. Whether it's improving communication, mastering organisation and time management, or delivering excellent customer service, our care and commitment to helping your personnel reach their full potential and become assets your organisation is invaluable.
Training Development
-
Assessing specific needs of each individual
-
Designing customised training programs
-
Structuring training modules and materials
Customer Service
-
Training on exceptional customer service
-
Handling customer conflicts
-
Professionalism & problem-solving abilities
Communication Skills
-
Effective communication techniques
-
Active listening and interpersonal skills
-
Verbal and written communication abilities
Technology & Software
-
Assisting with mastery of required tools etc
-
Guidance on utilising digital resources
-
Ensuring proficiency in using technology
Organisation & Time
-
Strategies to enhance efficiency
-
Techniques for effective task management
-
Goal and action plans setting for results
Professional Development
-
Guidance and support for career growth.
-
Provide insights on industry trends
-
Fostering professional confidence
Keep Calm, We Consult
aka: your business cogs are turning (somewhat) smoothly, but you are feeling cracks in the foundations, maybe your operational and administration footings need a health check.
Is your business in need of a comprehensive review of your administration and operating structure? Are you struggling with overwhelming archive files, a complex online filing system, or unfinished policy and procedure documents? At EA Studio, we can help with our specialised skills in providing on-site assessments and guidance to revamp your administrative processes. By partnering with us, we'll thoroughly analyse your current setup, identify areas for improvement, and offer tailored solutions to optimise and streamline your operations. Our expertise can help you achieve organised and efficient administration. Let us step in and transform your business with our review and implementation strategies, paving the way for enhanced productivity and success.
Operational Efficiencies
Assisting in streamlining processes, identifying bottlenecks, and implementing strategies to improve overall efficiency and productivity.
Process Development
Training on exceptional customer service
Handling customer conflicts
Professionalism & problem-solving abilities
Systems Development
Develop and implement effective administrative systems, including record-keeping methods, workflow management, and file organisation, tailored to meet the specific needs of small businesses.
Document Management
Review filing systems, both physical and digital, to optimise document organisation, retrieval, and storage.
Procedure Development
Review of policies & procedures to ensure consistency, standardisation, and compliance within the organisation.
Organisational Improvements
Analyse existing processes, identifying opportunities for improvement, and implementing strategies to enhance effectiveness, reduce costs, and maximise results.​​